after being holed up in one corner of the city, in a guest house which was comfortable, cozy and lonely, i found it refreshing to move back into the city with a friend a few days back. from then on, it has been one helluva ride.
first the tedious part. it amazes me that how often we can make simple things difficult so easily. take for example the money transfer i wanted to do from one bank to another. it took me around 2 hours and good amount of running around to accomplish a task which by end of it, felt like a feat. expectedly, i was very happy yesterday. but going that i am to a management school, to learn porter's five forces and the ubiquitous 4 P's, i am forced to wonder what happened to the dictum that customer is the king. i know i am painful because i compare, to a few places where i have seen things happen faster.
these experiences have a bright side as well. they force me to think if one can improve customer experience, and in turn grab a lot more customers. i know all companies try this, but how many really succeed. they win on the relative count(as in when they are better than another), but i wonder how they would rate on a absolute scale(if at all we can come up with one). bringing this change would be kinda grassroot work, and as i head to school, i wonder if i will have the courage to opt for something like this or will i get defeated by the seducing powers of thee goldman sachs and the kkrs and the mckinseys. i also wonder why i get philosophical at times.
back to reality, the resignation process at work has been relatively simple. i did chase a few people to get it started, but then on, it is just me making calls to a few people begging them for my various clearances, which aint any hard work at all. given that i am writing this post from my office pc, one can understand that there isnt much to be done outside of getting those last minutes sign offs.
the best part of my stay here is the fun i get to have when i am back home in the evening. i usually meet up with many of my old gang members, and it is great to hear so many stories which i missed out on because i was away. the change in my friends is also palpable, we all have moved on from our old days. some have become parents, some still struggling to find the right guy/girl, some braving the challenges at work, some just growing old and happy at being so. it all shows, and it is all very interesting.
the weekend is right by the corner, and i cant wait. there is some work do be done, some fun to be had, and some much needed sleep to be recovered. till next time - you guys be good.